SJHH eReferrals Update

  • Post Category:HFAM Update

Ensuring patients have access to timely and appropriate healthcare requires an effective referral system. Currently, many healthcare providers use manual processes, such as paper-based fax referral forms, which are processed slowly and prone to error.

The Ocean eReferral Network is an innovative solution designed to address these concerns by securely sending referrals electronically while keeping the patient, referral senders, and referral recipients informed about the status of referrals.

St. Joseph’s Healthcare Hamilton will be available as a referral intake site on the Ocean eReferral Network starting Monday June 29, 2020! As a result, community providers using Ocean, integrated within their EMR, will be able to send Diagnostic Imaging, Nuclear Medicine, Interventional Radiology, Ontario Breast Screening Program (OBSP) and PET/CT  referralsto St. Joe’s, electronically.

Current paper (fax) based referral processes will be maintained at St. Joes for community providers who are not currently using Ocean. If you are a community provider looking to onboard into provincially funded Ocean, please contact the Hamilton Niagara Haldimand Brant (HNHB) Lead James Downham at

St. Joe’s is the first large hospital system in the Hamilton region to implement Ocean eReferrals